Shopping behaviour research - Shopping behaviour analysis
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Shopping behaviour research in the public sector

The Shopping Behaviour Xplained Ltd methodology was initially developed to meet the needs of retail clients. However, more recently a number of non-retail areas where shopping behaviour research and people counting can provide important information have been identified.

  • Airports - Understand pedestrian flow and start to address the problems experienced by those queuing.

  • Hospitals - Again address queuing issues and identify some of the root causes of patient frustrations.

  • Road junctions - More than just vehicle counts. What types of vehicle/driver cause which specific problems?

  • Sports arenas - Identify entry and exit congestion caused by an unbalanced traffic flow.

Fact:- When a British motorway becomes blocked, the resultant queue averagely increases by a mile a minute.

Fact:- The long single queue at the airport check-in has been proved to move more quickly than the individual lines to each desk. But the perception is quite different.

Before that, you may however want to click on Our costing structure to learn more about our fee structure for shopping behaviour research and people counting services.

 

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Telephone: (0044) 1827 56970    Fax: (0044) 1827 56560
 
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